We offer a wide range of trainings, seminars and workshops
Creating strategic focus of organisation
Vision, Mission, Values and Critical Success Factors.
Employee assessment concepts, programmes, methods and criteria.
Adaptation of new employees
Programme development and adaptation, action sequence.
staffing needs analysis, job analysis, defining job descriptions, identifying the sources of applicants supply, staff recruitment techniques, recruitment policy and practice.
Service quality management systems
Components of quality of service provided to clients and how it is used, client service algorithm in terms of its major features and business sphere of an enterprise, service quality management systems, staff performance standards — client service monitoring and performance evaluation.
Personnel training & development
Identifying training needs and planning of training, development of training system, performing training activities.
Internal marketing, internal branding, implementation, support and amendment of system and models of individual and group motivation.
Underlying principles and development stages, traditional and non-traditional incentive systems.
Personnel reliability assessment, keeping a commercial secret technology, stress management.
Development & implementation of competency frameworks
Purpose for formulation, basic requirements for development, methods used for analysis and selection of necessary company-wide competencies, examples
Corporate values and regulations, rules for efficient communications and handling of internal information flows, algorithms and standards for interaction between structural departments.
Internal marketing, definition, stages of HR brand development and implementation. Typical mistakes, evaluation of HR branding cost-effectiveness.